Refund Policy

Refund Policy:

Return conditions:
If the product has any unsolvable technical problems, please email wzxm@ewaygps.com within 2 years(subject to logistics display delivery) after receiving the goods for instructions on how to return product for a full refund or exchange or maintain. Our products support 30 days return, 6 months replacement and free maintenance service within two years.Some products only provide one-year maintenance service, please refer to the product page for details.

Note:For orders over 30 days, we do not provide refund service. But you can replace it.


Return address:

Note:Products should be returned to our specified warehouse. We will not refund you if you send back to another location without permission.So please contact us before preparing to return or replace the product.

Please check the address with us again before returning the package.

Return cost: The cost of returning the product shall be borne by the buyer.

Refund time:
If you need a refund, then we will process the refund for you within 7 working days after receiving your returned(The refund will arrive in your original payment account). Please keep in touch with us.
If you need to replace the product, then we will confirm the address with you after receiving the returned, and send you a brand new product within 2-3 working days, you do not need to bear any other costs.

Other charges：There are no ohter charges